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FAQ

  • What are your payment terms for wholesale orders?

    For new wholesale clients, we require 30% deposit to start production and 70% balance before shipping. Regular clients may enjoy more flexible payment terms. We accept T/T, Western Union, and PayPal for international trade.
  • Do you accept customized jewelry designs for wholesale?

    Yes, we welcome OEM/ODM orders. We can customize designs, materials (silver/gold), and stones (moissanite/lab diamond/emerald) according to your specifications. Design fees may apply depending on complexity.
  • What's the difference in price between lab diamonds and moissanite in your jewelry?

    Lab diamonds (HPHT/CVD) are generally 40-50% more expensive than moissanite due to different manufacturing processes. However, both options are significantly more cost-effective than natural diamonds while maintaining excellent quality and brilliance.
  • Do you provide wholesale pricing for bulk orders?

    Yes, we offer tiered wholesale pricing based on order quantity. Bulk orders over 100 pieces can enjoy significant discounts. Please contact our sales team for a detailed price list and wholesale terms.
  • What's your MOQ (Minimum Order Quantity) for wholesale moissanite jewelry?

    Our MOQ varies by product type. For silver jewelry, the minimum order is 30 pieces per style. For gold jewelry (9k/14k/18k), we accept minimum 10 pieces per style. Custom designs may have different MOQ requirements.

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  Email: sales2@starsgem.com
  Tel: +86-18007745079
  WhatsApp: +86-18007745079
  Address: Shop 66, Floor 3, No. 69, Central Xihuan Road, Wuzhou, Guangxi, China

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